Hilton Knoxville | Hotel in Knoxville, TN

| 7.7 (433 Reviews) |   Pet Friendly  1 Bathroom  26 Guests
Downtown Knoxville Hotel | Hilton Knoxville

Hotel with Designated Smoking Area, Accessibility and Fireplace

Connected via sky bridge to the Knoxville Convention Center and located in the heart of the city center, this hotel provides modern amenities along with first-class facilities and services. Only a short distance from the Hilton Knoxville is the University of Tennessee campus, which is less than a km away. Guestrooms are furnished with a flat-screen TV, work desk and seating area. Complimentary toiletries are provided. Knoxville Hilton guests will find a fitness center, complete with an outdoor pool and sundeck onsite. The hotel also features an onsite restaurant and a lounge. An outdoor bar and patio with a fire pit are also available. The Knoxville Zoo is 6 mi from the property. Dollywood is 35 mi drive away.

Hilton Knoxville is located in Knoxville.

This 318 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Designated Smoking Area, Accessibility, Fireplace/Heating, and several others. This is a 4 star rated property and has over 433 reviews with the average score of 7.7 . Coming to Knoxville and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 318 Bedrooms Hotel if you want to learn more about this Casai place in Knoxville. These details are authentic, as they are provided by our partner, booking.com.

This Hilton Knoxville in Knoxville is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Hilton Knoxville”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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501 West Church Avenue, Knoxville, TN 37902, USA

Amenities

Air Conditioner
Parking
Pet Friendly
Pool
Designated Smoking Area
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Wellness Facilities
Fireplace/Heating
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Laundry

Facility Overview

Breakfast
  • Fruit
  • Restaurant
  • Coffee house on site
  • Bar
  • Wine/Champagne
  • Snack bar
  • Special diet meals (on request)
  • Breakfast in the room
  • Kids' meals
Parking
  • Parking on site
  • Accessible parking
  • Parking garage
  • Parking
Accessibility
  • Wheelchair accessible
Activities
  • Fitness center
  • Fitness
General
  • Elevator
  • Pet friendly
  • Convenience store on site
  • Heating
  • Hypoallergenic room available
  • Smoke-free property
  • Air conditioning
  • Designated smoking area
  • Safe
  • Facilities for disabled guests
  • Family rooms
  • Non-smoking rooms
Guest Services
  • Daily housekeeping
  • Grocery deliveries
  • Business center
  • Ironing service
  • Packed lunches
  • Room service
  • ATM on site
  • Valet parking
  • Laundry
  • Fax/Photocopying
  • Concierge
  • Express check-in/out
  • Baggage storage
  • 24-hour front desk
  • Meeting/Banquet facilities
  • Dry cleaning
Internet
  • Free Wifi
  • Wifi
  • Internet
Outdoors
  • Terrace
  • Sun deck
  • Outdoor pool
  • Outdoor fireplace
  • Outdoor furniture
Security/Safety
  • Fire extinguishers
  • Smoke alarms
  • Key card access
  • 24-hour security
  • CCTV in common areas
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation disinfected between stays
  • Guest accommodation sealed after cleaning
  • Physical distancing in dining areas
  • Delivered food covered securely
  • All plates, cutlery, glasses, and other tableware sanitized
  • Breakfast to-go containers
  • Staff follow all safety protocols as directed by local authorities
  • Thermometers for guests provided by property
  • Process in place to check health of guests
  • First aid kits available
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Hand sanitizer in guest accommodation and common areas
  • Face masks for guests available
  • Mobile app for room service
  • Contactless check-in/out
  • Physical distancing rules followed
  • Screens or physical barriers between staff and guests in appropriate areas
Spa
  • Swimming pool

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Payment Policy
Credit card required
Pet Policy
Pets are allowed and charges may apply.
Guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:
7.34
Location:
9.09
Staff:
8.88
Facilities:
8.14
Comfort:
8.41
Cleanliness:
8.5
Jill
Oct 13, 2025 07:00:00 AM
Review Score:   8
USA
Reviewer Type: Couple
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room Info Facilities
King Room with Sofa Bed
Room Type: Quad
Room Size: 20 m2
1 King bed(s) Bed
1 Sofa bed Bed

Food & Drink

Tea/Coffee maker

Internet

Internet facilities

Bathroom

Bathtub or shower, Hairdryer, Free toiletries, Shower

General

Safe, Privacy curtain, Smoke Alarm, Heating, Air conditioning, Interconnecting room(s) available, Ironing facilities

Media & Technology

TV, Radio, Cable channels, Telephone, Flat-screen TV, Video

Kitchen

Refrigerator

Living Area

Desk, Sitting area

Services

Wake-up service

Bedroom

Alarm clock

Room Amenities

Feather pillow, Sofa bed, Hypoallergenic pillow
Queen Room with Two Queen Beds
Room Type: Quad
Room Size: 20 m2
2 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker

Internet

Internet facilities

Bathroom

Bathtub or shower, Hairdryer, Free toiletries, Shower

General

Safe, Privacy curtain, Smoke Alarm, Heating, Air conditioning, Interconnecting room(s) available, Ironing facilities

Media & Technology

TV, Radio, Cable channels, Telephone, Flat-screen TV, Video

Kitchen

Refrigerator

Living Area

Desk

Services

Wake-up service

Bedroom

Alarm clock

Room Amenities

Feather pillow, Hypoallergenic pillow
King Room with Roll-In Shower - Mobility Access
Room Type: Quad
Room Size: 23 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker

Internet

Internet facilities

Bathroom

Bathtub or shower, Hairdryer, Free toiletries, Shower

General

Safe, Privacy curtain, Smoke Alarm, Heating, Air conditioning, Ironing facilities

Media & Technology

TV, Radio, Cable channels, Telephone, Flat-screen TV, Video

Kitchen

Refrigerator

Living Area

Desk

Services

Wake-up service

Bedroom

Alarm clock

Accessibility

Roll-in shower

Room Amenities

Feather pillow, Hypoallergenic pillow
Parlor with Sofabed
Room Type: Quad
Room Size: 23 m2
1 Sofa bed Bed

Food & Drink

Tea/Coffee maker

Internet

Internet facilities

Bathroom

Hairdryer, Shower, Bathtub or shower, Bathrobe, Free toiletries

General

Safe, Privacy curtain, Smoke Alarm, Heating, Air conditioning, Interconnecting room(s) available, Ironing facilities

Media & Technology

TV, Radio, Cable channels, Telephone, Flat-screen TV, Video

Kitchen

Kitchenette, Refrigerator, Microwave

Living Area

Desk, Sitting area

Services

Wake-up service

Bedroom

Alarm clock

Room Amenities

Feather pillow, Sofa bed, Hypoallergenic pillow
King Room with Bath Tub - Mobility Access
Room Type: Quad
Room Size: 23 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker

Internet

Internet facilities

Bathroom

Bathtub or shower, Hairdryer, Free toiletries, Shower

General

Safe, Privacy curtain, Smoke Alarm, Heating, Air conditioning, Ironing facilities

Media & Technology

TV, Radio, Cable channels, Telephone, Flat-screen TV, Video

Kitchen

Refrigerator

Living Area

Desk

Services

Wake-up service

Bedroom

Alarm clock

Room Amenities

Feather pillow, Hypoallergenic pillow
Superior King Room with City View
Room Type: Double
1 King bed(s) Bed

Media & Technology

Telephone
Superior Queen Room with Two Queen Beds and City View
Room Type: Quad
2 Queen bed(s) Bed

Media & Technology

Telephone

FAQ's

Is this Hilton Knoxville pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Hilton Knoxville?

Check-in time for Hilton Knoxville starts counting from 4:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Hilton Knoxville have a swimming pool?

Yes, this Hilton Knoxville has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hilton Knoxville?

Best-rates for the Hilton Knoxville starts from $159 per night with includes Security/Safety, Bar, Guest Services, Breakfast, Parking, Pet Friendly, Wheelchair Accessible, Balcony/Terrace, Wellness Facilities, Designated Smoking Area, Accessibility, Fireplace/Heating, Entertainment, Internet, Restaurant, Air Conditioner, Pool, Business Services, Child Friendly, Laundry with all other facilities. Casai.nz matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Hilton Knoxville a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hilton Knoxville wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hilton Knoxville is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hilton Knoxville?

Based on the information reported by the owner or manager, the Hilton Knoxville indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hilton Knoxville?

Based on the information reported by the owner or manager, details for the cancellation policy for the Hilton Knoxville are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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US $159
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